Work on various projects for different departments.

Design secure system for employees to check upgrade date and other aspects of their mobile plan.

Normalized data and created process to transfer SBU from SalesNexus to Salesforce CRM.

Created process for SAP role reaffirmation through excel to maintain streamlined process.

Build various small Access applications utilizing VBA.

Research and implement CRM database for use by the National Scholarship Office (PHP).

Thoroughly documented all internally developed software.

Created best-practices for all departments.

Helped to simplify workflow and identify area that caused slowdown or could be streamlined.

Communicated with various departments and organized meetings to strategize and troubleshoot.

Created forms and notes within specialized dentistry software (axiUm).

Wrote notes and forms to that data may be stored in a digital form to enhance workflow and enable statistical analysis of patient data.

Created unique tagging system to assist in statistical analysis.

Utilized pre-existing PL/SQL to create programming scripts within axiUm.

Created unified documentation for axiUm.

Assisted internal employees with helpdesk issues including software and hardware malfunctions, login issues and various ad hoc requests.

Performed research for new products and services.

Undertook imaging project where I set-up and intern workstations and also organized their data backup efforts.